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Shopify和Facebook绑定不了的解决方案

by Conway Kang 20 Mar 2020

最近微信上有不少网友问我 Shopify 开通Facebook销售渠道的时候无法绑定要怎么解决。我自己的Shopify网站之前是正常开通Facebook销售渠道的,不过19年的某一天后台突然提示我Facebook销售渠道不可以用,已经习惯了Facebook的各种Bug,就没有理会,直接删掉了Facebook Shop功能。我在自己的网站后台重新绑定的时候,确实出现了如下图所示的错误提示。不过这两天既然有很多人问同样的问题,那我就帮大伙问了问谷歌,并且很顺利的在Shopify英文论坛里面找到了解决办法,这里统一回复下。

习惯看英文的,直接点击链接打开Shopify英文论坛,页面排版有问题的话,请搭梯子访问。不习惯英文的,接着往下看。过了下该帖子,主要问题是你的Facebook个人账户所拥有的主页权限问题。使用你的个人账户登陆到Facebook Page管理页面,在Setting - Page Roles页面中可以查看你的Facebook个人账户在该主页中的权限,如果和下图一样,角色为 Custom,那肯定是无法在Shopify后台绑定Facebook Page并开通Facebook销售渠道的。你要把你的个人账户在主页的角色修改为 Admin。

点击上图 最底部一行小文字中”Manage Roles"的链接 
“These people have a combination of permissions. Go to Business Manager to manage them. Manage Roles”
打开如下图所示页面,你要把其中的Manage Jobs 和 View Earnings Insights两项勾选掉,不要让你的个人账户拥有这两项权限,如果你可以直接点击修改的话,直接修改保存就好了。我这边提示在这个页面是无法修改的,还要到 Business Asset Groups页面进行修改。

按照要求,在Business Asset Groups页面,将Manage Jobs和View Earnings Insights两项权限取消。然后保存。

再回到我们的个人账户,刷新下Page Roles页面可以看到,我的Facebook个人账户在该主页的角色顺利的从Custom变成了Admin。

确保你的个人账户是主页的Admin之后,再回到Shopify的后台,重新操作下开通Facebook销售渠道的流程,就可以顺利绑定并开通Facebook开店功能了。如下图所示。我这边已经正常绑定。
虽然提示“Facebook正在审核你的网站,预计最多需要48小时完成审核”,不过只要你的产品没有什么问题,直接刷新下当前页面,应该就会显示你已经成功通过Shopify开通Facebook开店功能了。

 

 

本文转载自 跨境电商独立站自媒体 WaimaoB2C.com

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